Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping — estimated delivery in 5–7 business days
- Express Shipping — estimated delivery in 2–3 business days
Shipping rates are calculated at checkout based on your order and location.
International Shipping We ship to select international destinations. International orders are shipped via USPS or DHL Express. Delivery times vary by destination and are typically 7–21 business days. Please note that customs fees, duties, and taxes are the responsibility of the buyer.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at ssplumbinginc786@gmail.com within 7 days of the expected delivery date and we'll make it right.